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The Pressure Shop

Return/Refund policy

  1. Condition of Returns:

    • Products must be in perfect condition and unused to be eligible for return.
    • All original packaging, tags, and accessories must be included with the returned item.

  2. Timeframe for Returns:

    • Customers must submit return requests within 2-5 days of the purchase date.
    • Returns requested after this period may not be accepted, except in cases of warranty claims for defective products.

  3. Return Process:

    • To initiate a return, customers must contact our customer service team via email to request a return authorization.

  4. Return Shipping:

    • Customers are responsible for the cost of return shipping unless the product is defective or the return is due to an error on our part.
    • We recommend using a trackable shipping method and purchasing shipping insurance to ensure the safe return of the product.

  5. Inspection and Refund:

    • Once the returned item is received and inspected, we will notify the customer of the status of their return.
    • If the return meets our criteria, a refund will be issued to the original form of payment within 5-7 business days.

  6. Exceptions:

    • Certain items may not be eligible for return, such as personalized or customized products, perishable goods, and clearance items.
    • Refunds will not be provided for items damaged due to misuse, neglect, or improper care.

  7. Customer Satisfaction Guarantee:

    • We are committed to ensuring our customers' satisfaction. If you are not completely satisfied with your purchase, please contact us, and we will do our best to resolve any issues promptly.